Ingenico has announced a partnership with European payments company Trustly that will enable customers in Europe to make secure online transactions directly from their bank account.

Trustly

The collaboration will see Ingenico expand its range of online payment solutions and enhance its position in 26 European countries, with the online banking payment method now integrated into Ingenico’s payment platform.

Ingenico’s merchants can now get paid by their customers through a quick, seamless and secure bank transfer, receiving real-time confirmation after the checkout process has been completed. Merchants will also benefit from Trustly’s refund functionality, removing administrative complexity for merchants while allowing consumers to get fast refunds, also helping cut chargeback rates.

Nick Tubb, vice president of commercial affairs at Ingenico, said: “Our relationship with Trustly represents a powerful opportunity for merchants using Ingenico’s platform, allowing ecommerce customers to make payments directly from their bank account, using the banking authentication they already know and trust.

“As Trustly covers more than 3,300 banks across Europe, it also means we can significantly improve our merchant proposition, particularly in geographies where online banking is the preferred payment method, such as Sweden, Finland, the Netherlands, Poland and Germany. ”

Oscar Berglund, CEO of Trustly, said: “We’re delighted to partner with Ingenico. Thanks to the quality and international reach of their merchant offering, thousands of leading online merchants will now enjoy seamless access to Trustly’s online banking payments.

“Our technology will enable Ingenico’s merchants to offer consumers a user-friendly and simple online banking solution, removing common issues such as typographical errors in the account details, as well as under and over-payments that erode merchants’ margins and frustrate customers.”