By Nick Arron, lead partner at Poppleston Allen
GamProtect, the initiative that is the combined brainchild of the Betting and Gaming Council (BGC), Information Commissioner's Office (ICO), Gambling Commission and gambling operators, has now moved from the "sandbox" stage to the implementation stage, and has caused a great deal of interest in the sector.
While creating a ‘single-customer view’ shared among operators will help to protect the most vulnerable customers, there have also been concerns that it may be viewed by customers as an invasion of privacy or used by operators for commercial purposes.
That’s where the ICO’s buy-in is important: GDPR concerns have been taken into account when crafting the initiative and deciding which information to share, when and with whom.
We are always interested to hear the opinions of industry experts across the pay-to-play, land-based gaming, sports betting and iGaming sectors.
To post your views or include a video or webinar please contact [email protected]
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