OCR Labs’ general manager EMEA, Russ Cohn, revealed his ambitions for where AI can take the gaming industry at ICE London.
The digital ID verification company is putting its focus into tackling AI-developed deepfakes in 2023, Cohn said.
He added that natural vision processing, an evolution of text-based AI into images, is where fraudsters are heading – and where OCR Labs wants to meet them head-on.
“ChatGPT is on everyone’s lips and we’re all talking about the possibilities of it,” Cohn said at ICE London.
“AI has been around a while and while ChatGPT is about text and neurolinguistic processing of text, what we’re seeing is what we’re calling natural vision processing and it’s what fraudsters are going to use.
“Think about the power of fraudsters using what we know about ChatGPT today, but for vision? Nobody’s doing that.
“That evolution of what’s happening is a huge thing for incumbent vendors who are not using their own tech and who are using old systems and people to process things.”
Cohn said OCR Labs is looking to help stop fraudsters who are finding “loopholes and vectors” that are penetrable, to then create synthetic IDs for fake data and evade anti-fraud measures.
Industry revolution required
Cohn noted that withdrawal fraud and bonus misuse are among the key priorities for the gaming industry.
However, he admitted that many current defence barriers are “fading quickly with the way AI is evolving.”
“We feel like the industry is behind and they bought into an ecosystem that used people to do physical checks,” he said.
“We love people, but we think machines can do the heavy lifting and then people can use them for tasks.
“We’d like people to get on board with that message and use the best technology out there.”
Going forward, Cohn said there are ample opportunities in gaming for governments and other relevant decision-makers to get involved with AI and emerging technologies.
“I think one of the barriers we’re going to see for regulation for the industry is to make sure governments are aligned with industry,” he said.
“What are governments at state and federal level saying we should be doing?
“We think gaming has got some more regulation around it and why you’re seeing more interest in our solution because people realise they have to take responsibility for these things. You can’t just onboard anyone, it’s the same with crypto in that it has to be regulated and constructed.
“We’re seeing interest from everywhere because gaming is generic, you just have to fit into your industry and the regulations and licences it offers.”
