A significant success for Intercard’s international sales director, Alberto Borrero. The company is now the only cashless payment provider to receive the Kingdom of Saudi Arabia’s external audit for international standards and regulations.
The major milestone for Borrero is well-deserved as Alberto was one of the pioneers of the cashless play sector in the Middle East and made KSA very much an Intercard "territory".
Many of the country’s FECs now operate on a debit card system with management processes back-up from Intercard, the company that has been present in that market since 1999. It now has over 300 locations using its system.
Vadim Pambuk (pictured), global project manager of application development for the company, said of the KSA Standards, Metrology and Quality Organisation (SASO) certification: “The audit assessment was successful and we had zero non-comformities. To be a true global player you must live up to international standards and Intercard takes this seriously. We will continue to work hard towards improvement initiatives to meet customers’ expectations and deliver the best services and products to KSA and all of its customers around the world.”
The SASO is also known in the region as the CoC (Certificate of Conformity) and is required for each consignment, or a specific batch, of certain imported goods to clear customers. The SASO certifies that the product has been successfully tested and inspected to meet the country’s quality and safety standards. The SASO certificate acts as a "passport" for the goods to clear customers.
The SASO assessment was conducted by globally respected inspection, verification, testing and certification company SGS Certification Provider. The scope of the audit was to review magnetic card readers for games, validate available documented processes and identify improvement opportunities.