Las Vegas-based Sightline Payments and Vancouver-based Bencon Technologies have entered into a partnership to bridge the current technological gap between digital self-exclusion functions and payment services.
The goal of the partnership is to ensure at-risk patrons are denied access to content or payment services in real-time.
The first quarter of 2019 has resulted in a number of violations of self-excluded patrons gaining access to content in the US market. While regulator fines have been issued to non-compliant operators, the damage to the patron is already done.
GameSecure's real-time database solution will ensure these patrons do not gain access to digital content once self-excluded and by partnering with Sightline's Play+ platform, it creates another barrier to a patron’s payment activity.
Cameron Conn, co-founder of Bencon Technologies, said: "The Sightline team has been committed to responsible gaming for more than 20 years and we are very excited to announce this important partnership.
"We strongly believe there is not a singular solution to completely address all aspects of player protection and responsible gaming. However, partnerships like these allow for better solutions that will give continued insights into at-risk behaviour for improved responsible gaming programmes."
