Playtech has completed integration of Featurespace’s machine learning fraud detection tools into its Information Management System platform, enabling licensees to instantly identify and reduce igaming fraud.
The gaming technology giant signed a strategic partnership with Featurespace in 2017, the deal forming part of the group’s strategy to further enhance its IMS platform.
The strategy also includes other third-party agreements, including Captain Up’s gamification engine and other “soon to be announced” partnerships.
Featurespace’s adaptive, real-time, individual change platform (ARIC) understands each player’s individual behaviour and automatically evaluates risk.
By monitoring player behaviour, the ARIC platform instantly identifies new fraudulent attacks. At the same time, ARIC reduces the number of genuine, incorrectly sanctioned customers – significantly reducing poor player experience.
Once a licensee has set up Featurespace as a third-party provider within IMS, the occurrence of a set of pre-configured player events, such as deposits, withdrawals and changes to personal information, begins triggering alerts for IMS to send information to the ARIC platform.
Shimon Akad, COO of Playtech, said: “We are committed to promoting safe play and empowering licensees and players with advanced customer engagement and protection.
“We are developing industry-leading risk management technology and processes and the IMS player management platform provides our licensees with the latest player protection protocols. I’m therefore delighted that our partnership and integration with Featurespace technology will enable us to further increase the quality and effectiveness of our offering.”
Martina King, CEO of Featurespace, said: “Our strategic partnership enables us to deliver enhanced protection to their customers through our real-time, machine learning technology and will allow licensees to better manage risk.
“We are proud to be working together to provide our machine learning ARIC platform to protect and serve Playtech’s customers.”
