FanDuel has unveiled a responsible gaming tool aimed at helping players make informed decisions about their spend.
Real-Time Check-In will prompt players to review a deposit if the money they have added to their account is inconsistent with their “established deposit pattern.”
As well as allowing players to set and lower their deposit limits, the service links to FanDuel’s My Spend tools, which were announced last year.
FanDuel owner Flutter Entertainment said it took inspiration from its Australia-facing Sportsbet brand’s Real Time Intervention (RTI) model for the US brand’s new tool.
The operator group said the RTI launched in 2022 and is now live for 90 per cent of customers.
Cory Fox, senior vice president of public policy and sustainability at FanDuel, said: “Last year, we saw how providing personalised insights into a customer’s activity through My Spend can help them to better manage their play.
“We also know deposit is a key moment in the customer journey. Now we’re able to use machine learning to provide a new level of support through Real-Time Check-In encouraging customers to reflect on how much money they’re depositing and if it’s within their budget.”
Fox introduced Real-Time Check-In during the Player Protection Symposium panel, RG Tech: Potential Game Changers, at SBC Summit Americas in Fort Lauderdale, Florida.
