Jon Martin, group chief operating officer at the Rank Group, talks through an ambitious new era for Rank Interactive.
INTERGAMINGi: What are Rank Interactive’s plans for Grosvenor Casinos’ online platform for the rest of 2023 and into 2024?
JM: Fundamentally improving our product offering in sports and casino, the latter leveraging our unique position to host and deliver live experiences from our venues and establish ourselves as the leading live casino operator in the UK.
Off the back of the brand and site redesign last October, we are looking to continue to improve the player experience which, in practice, means providing a more seamless experience for our players between our venues and digital offering – one that “recognises me” as a player in a more personalised way.
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