Protecting operations from fraud and theft is of paramount importance, writes Simon Liddle

Sophisticated security measures are used in modern machines Sophisticated security measures are used in modern machines

When we talk about the benefits of a particular amusement or gaming machine, often we discuss the investment made in developing new software or content, or the ergonomic design of the cabinet, for example. Operators are urged to consider the advantages of compelling gameplay for the player and how this will inevitably lead to higher revenue. So if you are choosing to install high-end gaming machines, why then would you not seek to protect your own interests and ensure the maximum level of security?

The truth is, however sophisticated gaming equipment becomes, levels of fraud and crime increase – criminals are simply getting smarter. From an operator’s point of view, maintaining the integrity of payments at the machine is therefore crucial. Despite all the other factors that can influence the success of an amusement or gaming operation, Tom Nugent, president of gaming and retail at MEI, a company that recently launched its next generation note acceptor SC Advance, believes that ensuring it is protected against the risk of fraud and theft is paramount.

“Security is often the biggest threat to an operator’s profitability,” he said. “More operators are looking for solutions that address this risk and increase value, including products with easy upgradability to stay ahead of evolving fraud techniques.”

This article can be read in full in the November issue of InterGame.