Joe Blackwell, known within the industry for his role at Stern Pinball's service department and more recently acting as operations manager at a large FEC in Chicago, has joined Namco America as tech support specialist.

With a total of 32 years’ experience in the coin-op amusement industry, Blackwell has substantial experience in providing customer service for both operating and manufacturing companies, bringing a wealth of knowledge and contacts to Namco’s customer service department.