Over 30 Monster Mini Golf locations in the US and Canada will be fitted with Semnox Solutions technology.
The popular indoor glow-in-the-dark FEC chain's locations, which feature mini-golf, laser tag and arcades, began adapting its point-of-sale systems and arcade management systems to Semnox’s Parafait solutions suite in 2023, with an estimated completion date of autumn 2024. Future Monster Mini Golf locations are also set to powered by Semnox Solutions.
With Semnox technology, Monster Mini Golf says it will be able to provide central reporting to its headquarters and bring "cohesion" to its franchisees. Operators are to receive a new POS system, an arcade RFID card reader system upgrade and self-service kiosks provided by Semnox Solutions at each location.
President of Monster Entertainment, Chris King, said, “Our operators were using several POS Systems as well as various third party applications to operate their centres. This was a barrier to effective management and analysis of our business, as we had no unification or top-level transparency.
“The Semnox system provided an all-in-one system that brought us all together and incorporated new tools such as online booking/reservations and e-commerce.” He continued, "The POS system will allow operators to set their own promotions while creating central reporting metrics for the corporate office. RFID card readers and kiosks will help increase revenue and provide an overall better guest experience.
"Of the venues we did move over, there was a 25-30 per cent immediate jump in revenue, including arcade play, as well as the ability to create and sell attraction combinations.”
Solutions from Semnox’s Parafait are now operational at over 2,000 sites in over 50 countries.
