FEC software solutions provider IdealOne has announced the launch of its new Kiosk Fusion.

Kiosk Fusion

First shown at IAAPA Expo in Florida, US, last year, the kiosk offers customers the opportunity to purchase entry tickets, buy and reload games cards, and order F&B.

It features a 32ins screen, surrounded by LED lights, while its customised workflow and automated guest experiences helps to reduce long lines in a venue.

“The screen is so large and catchy that we had lines of people stopping by just to touch it and ask questions about it,” said Angela Wilson, FEC systems analyst manager at IdealOne.

“In a post-Covid era, we were geared to solve some key industry challenges where FECs are combatting staffing issues, while aiming to enhance guest experiences.”

The touchscreen in easily accessible and includes the ability to print wristbands and dispense cashless cards in the same transaction.

Steven Marks, FEC vice president of sales, added: “We’re thrilled to introduce Kiosk Fusion to the market. This is a state-of-the-art product features a large display and LED lights that will captivate attention and enhance user experience to the highest level.”