Creative Works’ popular Amusement 360 Event is back for its 13th year with the upcoming event on April 25-27 taking place at the Embassy Suites Event Center in Indianapolis, US.

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Amusement 360 is an educational event for new and existing family entertainment centre operators to network, socialise, and learn how to create a more profitable location-based entertainment business.

The theme for this year’s event is Serve, showing how to create a bigger impact by serving guests, communities, and employees at the highest level.

“Guests’ expectations for impeccable service have never been as high as they are right now for FEC operators,'' commented Danny Gruening, VP of marketing at Creative Works. “We don’t just want to meet those expectations. We want to show operators how to take their business to the next level by surpassing them.”

Amusement 360 will feature dozens of educational presentations, panel discussions, networking opportunities, social hours, site visits, and a tour of the new Creative Works Theme Factory.

The event will also feature a special keynote presentation from former FBI-trained hostage negotiator Scott Harvey who will share stories from his career to educate attendees on the value of effective communication skills with employees and customers.