SkyCity Entertainment Group will be closing the SkyCity Auckland casino for five days from Monday, September 9, to Friday, September 13.
The gambling area will be closed temporarily after a failure by the owners to meet their host responsibility obligations in respect of a former customer.
The closure applies only to the gambling area and food and beverage outlets within that area.
“The closure is the result of failings on the part of SkyCity, which we have accepted responsibility for. We failed to meet the standards expected of us in this case,” said SkyCity CEO Jason Walbridge.
“Over recent years, we have made significant progress to strengthen how we manage risk across the SkyCity Group, but there is still work to do. We are well underway and remain committed to prioritising the care of our customers. We understand that the privilege of holding a casino licence comes with significant responsibilities and obligations.”
