Quick Custom Intelligence (QCI) and Sky City Casino & Hotel have entered a new alliance, installing QCI's data analytics platform at the New Mexico, US, property.
The platform offers “insights” into player behaviour, ways to improve operational efficiency and deliver personalised guest experiences “like never before.”
"We are excited to embark on this transformative journey with QCI,” said Pierson Siow, director of operations of Sky City Casino & Hotel. “The QCI platform is truly a game-changer for our player development, marketing and slot departments, and we’re confident it will not only optimise our operations but also enhance the quality of service and entertainment we provide to our valued guests."
Dr. Ralph Thomas, CEO of QCI, added: “We place immense value on agreements that are built on mutual respect, a shared vision and a strong commitment to innovation. Our collaboration with Sky City Casino exemplifies this kind of relationship.
“From the very beginning, we have been deeply impressed by the Sky City team’s dedication, their passion for excellence and their relentless focus on delivering extraordinary guest experiences.
“I am incredibly proud of what we have already achieved together and even more excited for the future."
