Holland Casino and IGT have signed a new agreement that will see the modernisation of the Dutch operator's systems and the integration of its casino management tools across all of its properties.
The MOSAIC project, as it is known, will see the company’s Netherlands casinos updated using IGT’s Systems solutions. The letter of intent was signed at G2E Las Vegas by IGT CEO Patti Hart and Dick Flink, Holland Casino’s CEO.
The goal of the project is for IGT to provide Holland Casino with an integrated membership and loyalty system enabling customers to enjoy fast, reliable rewards and coinless gaming. In addition, the implementation would seek to optimise operational processes and provide exceptional customer service, while incorporating exceptional responsible gaming practices throughout the entire solution.
“IGT is incredibly proud to work with Holland Casino on this MOSAIC project,” Hart said. “This initiative is a testament to IGT’s unwavering customer commitment. By offering a streamlined, integrated, innovative systems solution, IGT will help provide a cutting-edge player experience.”
Holland Casino is aiming to provide a superior guest experience, said Flink.
“To achieve this you need more than just a good working system; you need a strategic partner to co-create those delightful moments.”
