IGT has announced that Bellagio in Las Vegas will launch a new player experience in its high-limit area with its Media Manager and Taxable Accrual server-based applications.
Players will be able to automatically process their own taxable jackpot events on the game screen via the service window. In addition, Bellagio will gain expanded flexibility for customised and personalised content right at the game. The system is expected to go live in the spring.
"We’re excited to see Bellagio use our applications to enhance the player experience," said Ron Rivera, IGT senior vice president of North America sales. "This single application will change the way Bellagio approaches service for their most important guests, and is further evidence of how operators can use server-based technology to gain flexibility, control and an all-important competitive edge."
Justin Beltram, vice president of slot operations at Bellagio, added: "In addition to Media Manager, the Taxable Accrual application will give us a new way to elevate the player experience and exceed our customers’ expectations.
“It solves one of the biggest problems in the industry by automating jackpot processing. We’re looking forward to giving our players the opportunity to sign off on their jackpots right at the game, eliminating paperwork and wait time. At the same time, Taxable Accrual will boost our reporting accuracy and enhance the customer experience. It’s a true win-win for Bellagio."
