Refunds may be offered at the discretion of the management.
Only refunds requested within 30 days of purchase will be considered. Upgrades and trial extensions are non-refundable.
Please contact InterGame on +44 (0)161 633 0100 or by e-mail to email@example.com to submit the request.
Your request will typically be processed within 28 days of receipt of this claim. The refund for any unmailed issues will be processed through the same method as the original payment.
Issues Advertising Invoices
We will refund duplicate payments or overpayments that were made in error if we are notified within 30 days of the date the payment was made. We aim to work with our customers and would encourage those who have a payment issue to contact us on +44 (0)161 633 0100 or by e-mail to firstname.lastname@example.org to submit the request. Normal refunds can take up to 15 working days to process.
We aim to respond to all email and phone inquiries the same day they are received or the next working day. Email is the fastest way to have your issue resolved. To help us to locate your payment, please make sure you provide us with your company name, contact phone number and email address together with payment information such as the date, amount and invoice number.
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