Job Details

Competitive Gaming Operations Manager

Location: Milton Keynes, United Kingdom
Salary: £45-50K + 20% Bonus | Ref: 34216

Leading Betting Provider require leader to take charge of Esports operation

    Lead the delivery of Esports tournaments and related operations as part of the Competitive Gaming product.
    Deliver that strategy through 7 managers and 170 staff - would ideally suit someone with experience in retail or hospitality.

Who you are:

    Flexible and creative, together with a pragmatic and hands-on approach to delivery.
    You are motivated by the challenge of managing a team of talented operational staff to successfully deliver.
    You can manage the balance of a culture of continuous improvement, whilst having fun and celebrating success.

Key Responsibilities:

    Deliver a strong vision - Communicate clear plans and deliver gaming goals.
    Ensure procedures are adhered to - comply with the Gambling Commission.
    Ensure quality - Utilise data to ensure continuous improvement.
    Remain within costs - Manage cost lines within the budget. Deliver agreed ROI from all CAPEX spend.
    Understand the Product -  A curiosity about the world of Esports.
    Grow the operation - Ensuring recruitment, on-boarding, training and performance management, are delivered.
    Maintain an excellent culture - create a high support, high challenge culture.
    Maintain excellent communication - regular briefings with your management team.

Skills and Experience:

    Can handle a large operation - Experience in a multi-site or large single site environment (betting/leisure/retail/hospitality preferred).
    Proven Caliber - Previously managed and led high-performing teams.
    Proactive - Strong implementer who can take appropriate action from a set of agreed plans, data, processes - solution focused.
    Driven and enthusiastic - Ability to inspire and motivate others.
    Excellent communicator - Ability to present ideas and recommendations clearly in verbal, written and presentation formats.
    Tech Savvy - Comfortable using Microsoft Excel, Teams and Outlook.