Job Details

Head of Fraud & Payments

Location: Cape Town, South Africa
Salary: Attractive | Ref: 32255

A huge African sports betting platform with operations in many countries are looking for a Head of Fraud & Payments to join their dynamic team based in Cape Town

As Head of Fraud & Payments you will be responsible for the implementation of the company’s strategy and best practices for the risk, fraud and payments policies and procedures.

Responsibilities

    Strategy implementation for risk, fraud & payments internal policies, procedures and best practices for the daily operations.
    Evaluate the risks associated with new launches or changes in products, jurisdictions, payment methods etc.
    Implement and review processes and best practices regarding customer registration and verification
    Work across the business and external departments to address payment operations, risk, technical and fraud issues.
    Own, negotiate and manage payment and fraud related third-party relationships, including banks, PSPs, verification providers, etc.
    Implement payments optimisation strategies to maximise deposit levels and acceptance rates.
    Oversee the payments processing function and ensure the quickest possible turnaround times on customer withdrawals, with particular focus on the VIP experience.
    Chargeback Management and reporting on losses to the COO and Senior Management.
    Ensure that business objectives are met through effective and efficient team management.
    Handle of high-risk payments, fraud and AML related escalations.
    Assist in regulatory audits and risk assessments.
    Drive and implement new and current projects related to the RFP Department.
    Investigate, prepare and submit suspicious transactions reports to senior management and MLRO for review.
    Analyse data to identify fraud trends and provide reporting to the management team.

Skills & Experience Required

    5 years’ experience in a similar, senior role within the igaming sector.
    Strong knowledge of gambling compliance including RG, AML and KYC.
    Knowledge of the African market
    Possess good communication and negotiation skills.
    Broad knowledge of the payments and fraud landscape.
    Good understanding of 3rd party Fraud, Risk and Compliance systems.
    Excellent verbal and written English skills.
    Strong relationship and stakeholder management skills.
    Able to handle pressure and can work independently.
    Experience in leading, managing or creating teams.

Send your CV over and we can discuss this opportunity in more detail