Job Details

Swedish Retention Agent

Location: Malta, Malta
Salary: TBC | Ref: Swedish Retention Agent

Are you passionate about sports?
    Do you have a friendly, outgoing and enthusiastic personality?
    Have you got a flair for customer care and / or sales?

Organisation Description

Our Client is a Swedish company based in Malta that has been successfully working with the industry’s leading iGaming companies since 2009.  Pioneers in retention and customer reactivation services. They aid iGaming operators minimise churn, increase customer profitability and improve responsible gaming capabilities by providing turn-key cloud based personalised customer communication. Or simply put; Retention-as-a-Service.

Job Description

They are looking for a ‘Swedish-Speaking’ Retention Sales Agent to join their growing team in Malta. Your mission will be to contact existing customers in Sweden to talk about sports, casino and poker; and to help them revisit their client’s website again.

As a Retention Sales Agent, the candidate will be:

    Contacting and closing the sale of return business from existing customers;
    Developing a strong customer relationship to encourage repeat business;
    Working as part of vibrant and enthusiastic team towards record- breaking individual and company goals.


The candidate will have:

    Proficient In Swedish and English.
    Previous Sales and / or Customer Care experience and a passionate knowledge in sports, casino and poker would be considered an asset;
    A contagious drive; and are ready for new challenges;
    Interest in the area of customer communication (Phone, Email and SMS); Confidence in / and are computer proficient.

The client is offering:

    An attractive salary that will consist of a guaranteed monthly income in addition to an innovative commission system.
    Full training is provided.
    Relocation assistance provided (if required);

A fantastic range of benefits are also offered by the company, such as:   Free Breakfast and Lunch (onsite Chef)

    Regular Team and Company Events
    Company Football Team participating in a Maltese 5-a-Side League
    Doctor on-call for office and home visits
    Flights & Accommodation Assistance
    Company is looking into a company apartment near to our head office
    Standard working hours Mon-Fri 9.30am – 6.30pm (no shifts)

If you qualify and are interested in working for an ultra-friendly, work hard play hard office environment, with a great team then register and apply now!

Job Information

Posted: 14th Sep 2016

Job contact:

People & Co Ltd
Suite 4,
Paolo Court
Giuseppe Cali Street
United Kingdom
XBX 1423

+356 2132 2314

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