Job Details

Head of Operations

Location: Panama, Central America
Salary: Competitive Salary | Ref: 37620

Why Join Us?

    Competitive salary based on your experience and expectations
    Open to discussion with performance-based incentives
    Strategic leadership opportunity in a fast-growing iGaming company
    High autonomy and the ability to shape Panama operations

Who Will You Work For?

An international iGaming organisation expanding rapidly across global markets. With a focus on operational excellence, compliance, and innovation, the company is seeking strong leaders to drive sustainable growth and support high-performing teams in strategic locations.

Why This Role?

As Head of Operations based in Panama, you’ll oversee and lead the entire operational structure of the local office. This role is ideal for a strategic and hands-on leader with experience in HR, Finance, Procurement, and IT, who thrives in dynamic environments and wants to directly influence business outcomes. You’ll work closely with the General Manager and senior leadership to drive performance, ensure regulatory compliance, and build a world-class operational foundation.

Key Responsibilities:

    Lead all core business functions: HR, Finance, Procurement, Facilities, Customer Support, and IT
    Develop and implement scalable operational strategies aligned with company growth goals
    Build and manage strong relationships with local banks, government bodies, and institutional partners
    Ensure full compliance with Panama’s labor laws, financial regulations, and business requirements
    Streamline workflows and optimize internal processes to boost efficiency
    Define KPIs and oversee performance management across departments
    Support long-term strategic planning, budgeting, and risk management
    Promote a positive, inclusive, and high-performance work culture

Requirements:

    5+ years of senior operations experience (eg Operations Manager, Director of Operations, COO)
    Proven success managing multi-functional teams
    Strong understanding of Panama’s regulatory and business landscape
    Bachelor's degree in Business, Operations Management, or a related field (MBA preferred)
    Fluency in Spanish and English is highly preferred
    Excellent communication, organisational, and leadership skills
    Experience in the online casino or iGaming industry

Benefits:

    Leadership role with high visibility and influence
    Collaborative international environment with executive-level exposure
    Dynamic, people-first company culture
    Opportunity to shape operational strategy in a key regional market
    Comprehensive benefits package, including wellness perks and growth programs

Ready to lead operations in Panama and build a high-performing foundation for success? Apply now to make a lasting impact with a global iGaming leader.