Job Details

Head of Risk, Payment and Fraud

Location: Malta
Salary: Attractive Salary | Ref: 35987

An established iGaming business is looking to hire a Head of Risk, Payment and Fraud.

The responsibilities include:

    Recruiting and managing Payments, KYC, Risk & Fraud agents.
    Establishing policies and procedures to identify, eliminate, and mitigate potential risks.
    Systematically evaluating existing policies and procedures to identify weaknesses and improve flows.
    Providing training, guidance, and quality assurance to agents on how to verify customers and prevent fraud.
    Continuously monitoring KPIs for individuals and the department.
    Actively participating in company-wide projects and implementing new solutions for the Risk, Fraud & Payments department.
    Managing queries from external auditors related to risk, fraud and payments areas.
    Implementing fraud prevention measures such as fraud detection algorithms and monitoring suspicious activity.
    Monitoring active bonus campaigns to reduce vulnerabilities and prevent business losses.
    Assessing and managing risks associated with new payment methods and technologies.
    Keeping up to date with industry developments and regulatory requirements related to payments, risk, and fraud management.
    Ensuring the department is operationally aligned with requirements from the regulatory body and laws regarding AML and RG.
    Preparing monthly reports indicating key performance metrics across all functions

Experience and Qualifications Required:

    Minimum 3 years of leadership experience in risk, fraud, and payments management within online gaming, gambling, or financial sectors.
    Proven ability to recruit, lead, and manage teams effectively, fostering collaboration and high performance.
    Strong analytical skills for interpreting complex data and making data-driven decisions.
    Proficiency with tools like Seon, Payment IQ, Onfido, Jumio, etc.
    Excellent communication skills, both verbal and written, for conveying complex concepts clearly.
    Ability to implement policies, and develop procedures and controls to mitigate risks and prevent fraud.
    Understanding of regulatory requirements and industry best practices in risk management and payment processing.
    Proactive mindset with strong organizational skills to manage multiple tasks effectively.
    Detail-oriented with a focus on accuracy and precision.
    Adaptability and resilience in a fast-paced, evolving industry.
    Commitment to continuous learning and professional development.