The Total Sensory Space in Heartlake City at the Legoland Windsor Resort has opened.

Total Sensory

The space has been specifically designed and put in place for those with additional sensory needs.

This is the first dedicated sensory facility of its kind in a theme park, providing a calming environment for guests with additional needs who require a quiet moment away from the excitement of the Resort’s 55 rides, live shows, and attractions.

Guests can discover an open space full of interactive sensory experiences, with vibrating bean bags, soft seating, interactive projections, bubble tubes, infinity tunnels, tactile panels, and soft lighting, all designed to create a calm space to relax in for those who need it.

The UV room allows guests to discover brighter colours, fibre optics, and UV mats, whilst the main space includes musical sound pads, activity panels to manipulate, and an interactive carpet, all part of the overall sensory experience on offer. 

Guests can also take advantage of the Resort’s Accessibility Guide which details all the services on offer for guests with additional needs, including the Ride Access Pass, a virtual queuing system, and the free carer’s tickets. The guide can be accessed online to help guests to plan their visit in advance, or a copy can be picked up at Guest Services. 

Colin Elborough, head of guest experience at the location, said: “There are already lots of ways guests with disabilities can make the most of their visit with us, and the Total Sensory Space is a fantastic addition to our existing services. We can’t wait to see our guests interacting with its many features and enjoying all the space has to offer.”

Vanessa Ford, director at Total Sensory, said: "We are so proud to have created a family friendly sensory space at the Legoland Windsor Resort. We hope that people of all ages with sensory needs enjoy the area, and that it contributes to making a great day out even better."

A spokesperson for the National Autistic Society, added: “Many autistic children love trips to theme parks where they can have fun and socialise. But unfamiliar places, especially popular attractions, can increase their anxiety levels and overload their senses. A calming place like a sensory room can help them to decompress, relax and really enjoy their visit.

“This is why we were delighted to hear about Legoland Windsor Resort’s new sensory facilities. Supportive spaces like these play an essential role in opening up the world for autistic children and their families.”