Embed’s US office recently promoted three key employees.

  Promotions at Embed

Danny Mondragon, formerly the company’s remote installations manager, will now oversee all of Embed’s system deployments as head of installations. With eight years’ experience as an installation technician, he has honed those skills as a remote installations manager over the last three, streamlining the process.

As head of installations, he will ensure all installations are completed to customers’ satisfaction and ready to generate profits from the opening day onward.

Meanwhile, two former project managers have assumed newly created roles. Salena Cigan is Embed’s head of customer onboarding and Martin Baugh is the new strategic partnerships manager.

Salena Cigan has made her mark after just 18 months with the company, showing great aptitude in putting customers first and managing multiple projects. As head of onboarding, she will focus on enabling customers to have a seamless, stress-free experience when partnering with Embed. She manages the entire pre-installation process, from the scheduling of the installation to the shipping of equipment and arranging for customer training.

Martin Baugh has spent the past five years in various roles at Embed and will begin as strategic partnerships manager on August 31, handling the complex requirements of the firm's largest accounts.

“Martin’s project management skills and his ability to establish trust and relationships with our clients, coupled with his technical and product nous, made him the obvious choice for this position,” said Renee Welsh, chief executive for Helix Leisure’s Solutions.

Pictured: Danny Mondragon