Pioneer Vending of Cincinnati, a leading route operator since 1909, recently installed its first Intercard cashless system at the Hueston Woods Family Resort in Ohio, US.
Owner Luke Adams (pictured) reports that after changing over from tokens to the new system, revenue jumped 400 per cent in the first week.
“The first couple of weeks we saw a monster increase,” said Adams. “Our Intercard rep Todd said, ‘I would love for that to continue but odds are it's going to slow down a little bit.’ He was right. We've averaged out to 130 per cent.”
Adams is also enjoying the impact that his Intercard system is having on reducing repair and service time. “Our route collector really enjoys it because it went from an hour and a half process of going from game to game, getting tokens and then putting those back in the changer. He's in and out now in 30 minutes and that's including getting product put back into the self-merchandisers.”
Pioneer’s system is built around the iTeller Element, a self-service kiosk designed for route operators and locations with fewer than 30 games. The iTeller Element incorporates the key features of Intercard’s reliable and durable iTeller into a smaller footprint and adds faster hardware and the new NEMS network-monitoring software.
Pioneer, which operates more than 3,400 games in the Mid-West, is now considering adding Intercard technology to additional locations.
