Gateway 26 Casino Arcade, a merchandise arcade based in the US state of New Jersey, is transitioning to Semnox Solutions' Parafait system to go digital.
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The transition has involved months of careful planning to fully replace the legacy loyalty and redemption management software that Gateway 26 had been using for 30 years. The aim was to ensure that players continue to retain their levels and benefits even after transition. The location features over 400 games machines.
This was followed by the installation of Semnox Lumin readers on redemption games, as well as the implementation of Parafait POS, Mobile POS, Full Service Kiosks and cloud-based management and reporting.
Brian Sharpe, owner and general manager of Gateway 26 Arcade Casino, has seen significant savings in physical ticket costs, operational costs, and a greater degree of accountability for cash since the integration.
“I understand how fortunate we are to have found such a wonderful group of people to work with," said Sharpe. "We are extremely appreciative of Semnox’s efforts. I would give 11 stars, on the scale of one to 10."
“This is a significant milestone, considering the great legacy of Gateway 26," added Kiran Karanki, director of Semnox. "The engagement was very fulfilling, given the complex nature of the business requirements and the trust that Brian and team had in Semnox.”
