Convious has launched a GPT (Generative Pre-trained Transformer) solution for customer service and support in the leisure industry.
The GPT solution offers 24/7 availability and leverages machine learning to provide personalised recommendations for customers, giving them the opportunity to tailor the offering to suit their needs.
It also generates insights from customer interactions, helping businesses identify trends, improve their services, and refine their customer engagement strategies.
It also provides language functionalities to process customer queries in multiple languages, making it a versatile tool for leisure businesses with diverse customer bases.
The GPT solution can be seamlessly integrated with existing customer support channels, including chatbots, email and social media, making it easy for businesses to adopt and streamline their support operations.
Camiel Kraan, CEO at Convious said: “Convious has always been committed to helping leisure businesses create exceptional customer experiences. With the launch of our GPT solution, we are taking a significant step forward in achieving this goal. We believe that this technology will empower leisure businesses to not only meet but exceed customer expectations, driving loyalty and growth."
