Symphony, the omnichannel gaming system from Scientific Games, has been selected to power Deutsche Klassenlotterie Berlin (DKLB)’s retail and digital lottery sales.

DKLB chose Symphony for a seven-year contract through a competitive tender process. Scientific Games has served as a technology provider to DKLB for more than 20 years, and will coordinate the conversion to the new system.
DKLB is the first lottery in Germany to implement a multi-tenant SYMPHONY system, including the SG PAM player account management system, which serves games to consumers across retail and digital channels.
“With our selection of Scientific Games and Symphony, we are not only responding to the ever-increasing requirements in the areas of operational safety and cyber security but also focusing on continuity,” said Hansjörg Höltkemeier, CEO of Lotto-Berlin.
“Above all, we are investing in a new system architecture that will lead to an excellent, system-supported customer experience across all our sales channels.”
Matthias Müller, international lottery systems vice president of sales and marketing for Scientific Games, added: “Scientific Games is proud to be the primary technology partner for Deutsche Klassenlotterie Berlin.
“Together, we’re deploying our Symphony lottery gaming system, which includes the versatile Symphony multi-tenant platform and omnichannel player account management system that will serve several German lotteries. This enhanced lottery system ensures best-of-breed system integration throughout the life of our agreement.”