Money Controls has strengthened its customer support following the signing of an agreement with Romania-based DGL Pro.
As well as being the official distribution partner in Romania, DGL Pro provides full post-sales support for Money Controls’ products.
A manufacturer of slot machines and a games developer, DGL Pro also has a fully equipped service centre with ISO 9001 certification and is licensed by the Romanian State Homologation Laboratory to carry out repairs on sealed components within gaming machines.
The success of Money Controls’ Ardac Elite bill acceptor in Romania follows a number of product trials in casinos and slot halls. Romanian bills can be a problem for some bill acceptors.
Money Controls’ eastern European sales manager, Dina Ivanova, said: “The bills are made of polymer, not paper, and they have features such as transparent windows.
“The unique imaging technology of the Elite enables it to take such factors into account, with the result that during the trials, and subsequently, first-time acceptance of street-grade bills has been over 98 per cent.”
