SYNK Vision, the facial recognition solution for electronic game machines from Konami Gaming and Xallient, has upgraded the product to provide instant recognition of casino players at table games.
At launch last year, SYNK Vision offered instant login capabilities for both carded and optionally anonymous players, eliminating the need for players to log on to a player tracking system, such as through player loyalty cards.
With the addition of SYNK Vision table games support, casinos can benefit from seamless player tracking at table games, for a consistent player experience across the property.
SYNK Vision for tables uses smart cameras to detect players seated at the tables, integrating with the player ratings system to streamline operations and ensure accurate data entry. Artificial intelligence (AI) helps the casino staff by automating the tasks of player identification and player identity verification, removing opportunity for human error and speeding up the player experience from sit-down to buy-in.
“SYNK Vision returns the staff to their core role in customer service and entertainment faster,” said Tom Soukup, senior vice president & chief systems product officer at Konami Gaming. “Staff enjoy interacting with players, but sometimes find the role of policing IDs, tracking AML an impediment to building rapport. This table game extension of SYNK Vision helps keep the fun.”
Konami will be demonstrating the solution at the Global Gaming Expo (G2E) in Las Vegas from October 8 - 10, 2024.
