The Rank Group, owner of Grosvenor Casinos and Mecca Bingo, has begun rolling out cloud-based mobile ordering and payment platform wi-Q in a number of its locations.
The system, which offers food and beverage ordering and payment capabilities, is being implemented in 89 venues. It gives customers access to an online menu on their own device, allowing them to browse, order and pay. Payments will be processed by Barclaycard.
Graham Cornhill, co-founder and managing director of wi-Q, said: “The move away from app-based solutions to intuitive cloud technology is where the wider hospitality industry is heading, and The Rank Group are working with us in a wider capacity to lead the market. wi-Q represents the next generation of mobile ordering and payment technology, and we look forward to working with Grosvenor Casinos and Mecca Bingo on their long-term digital engagement strategy.”
Eddie Hall, head of food and beverage for the Rank Group, said: “We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience in club. Our customers tells us they love the speed, convenience and ease of use of the platform. We look forward to continuing to innovate this technology to enhance our customer experience for the future.”