Gaming Laboratories International is pleased to announce the promotion of three client services staff to new positions.


Patrick Cottingham (pictured) is now client services manager and Jamie Garcia and Christos Karountzos are now senior account executives.

In his new role Cottingham will leverage his passion for customer service excellence to help clients navigate opportunities in gaming by taking full advantage of the broad range of services GLI offers to clients of all sizes.

He will work closely with GLI leadership to drive sales and support the growing team of account executives and client service coordinators, each of whom have a unique focus for success of suppliers and operators across North America.

Garcia and Karountzos will work closely with Cottingham, their respective account teams and GLI’s internal engineering, mathematics, quality assurance and other departments, to aid both new and existing customers meet their regulatory compliance goals.