GambleAware CEO Zoë Osmond has said a complaint lodged against it with the Charity Commission by The Good Law Project is based on “misleading and outdated information.”
A complaint in March said the Charity Commission “must take action and investigate whether GambleAware is breaking charity law by failing in their duties to provide unbiased information – accepting the false narrative that gambling is a problem for individuals instead of a problem with the industry.”
In response, Osmond said: “Our robust governance and commissioning practices ensure that the industry has no influence over our operations.
“GambleAware’s independence has been widely recognised by a range of stakeholders including the Government, as evidenced in the gambling white paper.”
She said GambleAware is “confident” that the complaint will not be upheld but added that subsequent “inaccurate headlines and misleading newspaper articles may have a damaging impact on our services and the people that rely on them.”
