Crown Resorts has received legal advice that a practice that existed at Crown Melbourne between 2012 and 2016 contravened Australia's Casino Control Act.


This practice involved Crown receiving payment from debit or credit cards of international guests at Crown Melbourne's Crown Towers Hotel, with the funds then available to the patron for gaming at the casino.

Section 68 of the Casino Control Act prohibits a casino operator from, in connection with any gaming or betting in the casino, providing money or chips as a part of a transaction involving a credit or a debit card. Crown transacted over $160m through the hotel card process, which ceased in November 2016.

Crown is continuing its investigations into these matters, including whether it may have breached other laws by reason of the hotel card process.